Computing Services



N Drive Storage Quota:

The default quota for staff and research students is 5GB.

5GB - 20GB: needs the agreement of your Head of Department.

20GB - 50GB: needs the agreement of your SMT member.

50GB >: - please contact your Computing Liaison Officer.

To request an increase of up to 50GB please completing the form at the link below:

Request for increased disk quota (N: Drive)

Email Storage Quota:

The default quota for staff is 100mb outlook mailbox. 

This can be increased in 50mb increments up to a maximum of 400mb with the agreement of the Head of Department by contacting the IT Service point at it-service@canterbury.ac.uk or on ext. 2626.
 

Operating System and Office Suite:

Windows 7 is the standard operating system.

All PCs will be provided with Office 2007 from June 2008


Hardware:

Our current minimum hardware specification to run Windows 7 and Office 2007 is a Core 2 Duo with 4GB of RAM and an 120GB Hard Disk Drive (HDD).

Users who are on this specification, and who have specific software needs, can apply for a higher specification pc under the annual bidding process.


PCs and Monitors:

PCs will be provided for all new posts. Existing staff PCs will be upgraded in line with the Desktop Strategy (above).

Monitors will be provided for all new posts. Existing monitors will be replaced as necessary. If a staff member requires a flat screen monitor for DSE compliance, please refer to the Display Screen Equipment web page.

Keyboards and mice are considered peripherals and will of course be provided with the PC; if you need a replacement keyboard and mouse please contact the IT Service Point on ext. 2626. (Staff are expected to keep their keyboard and computer workspace clean and free of dirt, crumbs and liquids)


Printers:

All staff will have access to suitable printing services, and the Computing Liaison Team will be available for consultation as necessary.


Software:

All university software must be purchased through Computing Services, regardless of the funding source. There are a complex range of issues relating to the purchase, installation, maintenance and licensing of software in an academic networked environment, and it is essential that all such issues are properly addressed.
 
Software not purchased through the Computing Services Department will not be supported. Unlicensed or personal-use-only applications must not be installed or run on the university systems or equipment, and will be removed if detected.
 
Software purchase for computing classrooms will be linked to course requirements, and programme directors must clearly specify any software requirements (other than the university standard Microsoft Office, email and internet applications) in their validation or revalidation documents (endorsement form).
 
Non-standard software purchases for staff offices or research work should be discussed with your Head of Department and relevant Computing Liaison team member in the first instance. Consideration must be given to the time needed for installation and any development required as well as any budgetary matters, and priority will be given to applications that support key tasks.

For reference, go to the current list of Standard Staff Software.


Specialist devices including PDAs (Personal Digital Assistants)

Individual purchases such as hand held devices will not normally be purchased centrally, however support for the installation and use of such devices can only be provided for those items that have purchased in consultation with your Computing Liaison Officer.

Wireless peripherals, such as mice and keyboards, are frequently difficult to support and maintain and should not be purchased unless there is a specific and justified requirement. For more information, go to the PDA Purchasing and Support page.


Health and Safety issues:

All users of display screen equipment should have a DSE Assessment. You are responsible for your own health and safety, and you can contact the university Health and Safety Advisor for detailed information.
If there are any specific issues that arise from this assessment that may require specialist equipment or adjustment of the working environment then these should be taken up with your Head of Department who should consult with the relevant IT Support Specialist in relation to computing equipment.
Further information may be found on the Display Screen Equipment Policy webpage and the university's Health and Safety web site.