Computing Services

Print credits policy

At the start of their first course and then at the start of each subsequent academic year all students are allocated £12.50 value of print credits.  Print credits can be carried over to the next year if unused, but may not be exchanged for any monetary equivalent and it is not possible to transfer the monetary value to another card or user.

If you change your course or do several courses during an academic year you will not receive additional free credits.

Some courses require unusually high levels of printing, and in these cases additional credits may be given.  If you are unsure whether this applies to you, please contact your tutor.

In Canterbury, the Print Credit Kiosk is located in Augustine House (near the i-zone). A minimum of £5 and maximum of £20 credit can be purchased and the kiosks accept cash and debit cards.  The Kiosk does not give change so, if using cash, please insert the exact amount.

You can also purchase more credit online by visiting: https://cccu.pcounterwebpay.com

 

If purchasing credits via a Kiosk or online, please check the amount carefully - these are dealt with by a third party which means we cannot give refunds.

Printing credits are only taken when printing to university lab printers.  Credits are not deducted where a student in halls prints to their own printer, even when logged on to the network.

Credits are deducted according to the following schedule:

Print Type Price
A4 Mono single-sided prints 5p
A4 Mono double-sided prints 5p
A4 Colour single-sided prints 15p
A4 Colour double-sided prints 15p
A3 Mono single-sided prints 10p
A3 Mono double-sided prints 10p
A3 Colour single-sided prints 25p
A3 Colour double-sided prints 25p

Credits are deducted from your account as the print job is completed by the printer - if there is a fault and your work is not printed out then you will not lose any credits.  If there is a delay in your work being printed, please do not send the work again; wait to see if there is other work ahead of yours in the printer queue, or contact the i-zone if there is a fault with the printer or the print service.

There are three ways you can check your credit:

  1. Check it on any of the new MFDs in Augustine House (logon with your Smartcard or username/password and your credit will be displayed on the top line of the screen)

  2. The Print Credit Kiosks will tell you your balance

  3. Log onto https://cccu.pcounterwebpay.com