Computing Faults and Problems:
For staff problems with a PC, printer, projector, laptop, logon, wireless connection
or software issue. The first place to contact for assistance is
the IT Service Point either by
telephone on ext. 2626 (01227 782626) or by email to:
it-service@canterbury.ac.uk
The technical staff here are experienced at first line support and can in many cases resolve any issues you may have at first point over the phone. If you have a complex query which the IT Service Point cannot fix at the first line, they will pass it to the correct technical team to help resolve the issue as swiftly as possible.
Student Computing Faults and Problems:
For student related computing issues please contact the i-zone on ext. 2222 (01227 782222)
Classroom Emergencies:
For Classroom Emergencies please use the dedicated emergency line on ext. 2344
Computing Liaison and Training:
If you wish to discuss computing requirements, receive
advice, raise a complaint or arrange any IT Training please
contact the Computing Services Liaison and Training Team on
cs-liaison-training@canterbury.ac.uk
To find out which Computing Liaison Officer covers your department or faculty please click here.
Please note that for day-to-day
user support this should be directed through the IT Service
Point on 2626.
