Home

Account

Email

Clic

Printing

PC Location

AntiVirus

Wireless

RDS

Training

Student
Support

Students can contact the i-zone for assistance with queries or problems.  In many cases issues can be resolved over the phone.

i-zone Canterbury

01227 782222
Email



 
Staff IT Service Point

 

The Staff IT-Service Point should be your first port of call.  Ring 2626 with your enquiry or to report any IT faults.  A technical person will be at the other end to answer your query/solve the problem.  In many cases issues can be resolved at first point over the phone.

 

IT-Service Point: ext 2626

it-service@canterbury.ac.uk

or visit us in Lg41

 

NB: The i-zone will still be responsible for handling student IT issues on ext 2222

 

Please note that when you call, we will be asking for your user ID and room number.

Opening Times:
ITSP Drop-In staffed desk:
1st to 30th August 2013  - 09.00am-10.00am (Mon-Fri)

ITSP Telephone Support ext 2626:
 - 08.30am-5.00pm (Mon-Thur)
 - 08.30am-4.30pm (Fri)

ITSP Drop-In staffed desk:
From 1st September 2013
- 09.00am-5.00pm (Mon-Thur)
- 09.00am-4.30pm (Fri)


Computing Faults and Problems:
For staff problems with a PC, printer, projector, laptop, logon, wireless connection or software issue. The first place to contact for assistance is the IT Service Point either by telephone on ext. 2626 (01227 782626) or by email to: it-service@canterbury.ac.uk

 

Our technical staff are experienced at first line support and can in many cases resolve any issues you may have at first point over the phone. If you have a complex query which the IT Service Point cannot fix at the first line, they will pass it to the correct technical team to help resolve the issue as swiftly as possible.

Student Computing Faults and Problems:

For student related computing issues please contact the i-zone on ext. 2222 (01227 782222)

Classroom Emergencies:

For Classroom Emergencies please use the dedicated emergency line on ext. 2344

Computing Liaison and Training:
If you wish to discuss computing requirements or receive computing related purchasing advice please contact the Computing Services Liaison Team on cs-liaison@canterbury.ac.uk