Module 1: The Essentials of shared services
The first module consists of three taught units that provide the building blocks for the whole programme and introduces the concept of reflective practice as a method of work. The three units are one day seminars:
1. The Shared Service Architect’s Highway Code Of Public Sector Collaborations And Shared Services
What are the regulations and constraints that narrow or enable the choices in public purpose collaborative settings?
2. The Shared Service Architect’s Collaboration Toolbox:
40 tools, techniques and templates for building strong trust and absolute clarity of shared vision between public sector partners in collaborations and shared services
3. The Shared Service Architect’s Collaboration Business Case Toolbox:
50+ tools, techniques and templates for developing elements of a collaboration or shared service business case in-house.
As a result of these taught units you'll have a sound and systematic understanding of collaboration strategy. You will be asked to demonstrate how you intend applying the learning to a current workplace collaboration activity, or shared service, through an evidence portfolio and written assessment.
Module 2: Change management and analysis
1. Research and analysis Methodologies
2. Current research and practice in change management
3. The impact of change management on collaborations and shared services
In the second module, you'll develop a more conceptual understanding enabling you to identify and critically evaluate current research and practice in the field of change management and its impact in public purpose collaborations.
This involves a written literature review and a written critical appraisal of 2-3 existing collaborative initiatives. The appraisal will identify what can be learned from them and applied to your workplace setting.
Module 3: Developing a shared service roadmap
1. Applying the understanding of the essentials of change management to collaboration and shared service settings
2. Constructing a detailed “road map” to take an organisation forward in its collaboration or shared service activity
Through this module you'll apply your deeper understanding of collaborations and shared service initiatives to your own organisation and construct a detailed plan or ‘road map’ to take your organisation forward along the collaboration or shared service route.