Looking after yourself

We can help you find out about a range of services for health and wellbeing, including getting support for specific issues. Drop in or contact the Student Support and Wellbeing Advisers for more information about anything on this page.

Medical advice and dental treatment

If you feel unwell you should seek medical advice. Depending on the severity of your symptoms we recommend you contact the relevant health professional.

To be exempt from NHS charges, students who are 19 and over (Full- or Part-Time) must fill in an HC1 form. Students who are under 19 must be able to prove their age and student status.

HC1 forms are available from your GP Surgery, Opticians, Dental Surgeries or Help with Health Costs.

You should register with a GP Practice close to where you live as soon as possible.  Do not wait until you are ill. If you have moved to this area to study, you should register with a doctor here and not near your family home, as you will now spend most of your time here.

To find a GP service in your local area please use NHS Services.

NHS111 provides out-of-hours medical services when your GP surgery is closed.

If you require assistance out-of-hours, first contact your surgery who will provide you with a recorded message and contact options for you to ring.

During your time at university you may hear about or be in contact with Meningitis, Mumps or Glandular Fever. Visit the NHS website for symptoms, general information regarding these infections, and when to seek further medical help.

For genuine medical emergencies, dial 999. If you phone from your campus, you must inform Security (01227 922111) so they can direct the Ambulance that attends.

If you need First Aid at the Canterbury Campus, you should go to Reception, so appropriate help can be summoned. If you are away from the main Canterbury Campus, contact Reception (or ‘front office’) at your campus location.

The University has a number of staff able to provide First Aid, and their contact details are normally displayed at Reception, in Halls of Residence and in other key locations.

If you need to see a dentist visit  NHS Services where you can search the website for local dental practices.

Contact Kent Dentaline on: 01634 890300

Their normal opening hours are every evening 7pm-10.30pm plus weekends and bank holiday mornings 9.30am to 11am.

Managing pressure

Student life can be a balancing act and it is helpful to have strategies for managing pressure. It’s important that you identify the cause of a problem, break it down into manageable chunks and find the right support to help you to deal with the problem. We can help.

Student Support and Wellbeing Advisers can provide advice and support to students with concerns regarding the topics below alongside the services listed.

Having a healthy relationship with food is crucial to your health and wellbeing. Benefits include increased energy and stamina for an active lifestyle, socialising, improved concentration and enthusiasm for studying, improved immune system, prevention of long-term health problems, healthy weight and skin tone. For more detailed information on how to eat for good health, visit Eat Well.
Being active is great for our physical and mental wellbeing. It can boost our mood, gives us a sense of achievement and can build confidence. It can also help reduce feelings of stress and help us face challenges. Find an activity you enjoy, going to the gym isn’t the only option, visit Christ Church Sport.
Most of us drink alcohol on a variety of occasions and for many reasons. Drinking a small amount of alcohol does no harm and can be enjoyable, but there are recommended guidelines for safe drinking limits. To find out how many units are in popular drinks, check the facts and understand your drinking, visit Drinkaware .

The key to stopping smoking is wanting to because there is no quick fix. By staying smoke-free you can reduce your chances of lung cancer to half that of a smoker and chances of heart attack to be the same as someone who has never smoked.

Smoking 15 a day for 6 months costs around the same amount as the University bursary for a year, so stopping can be a big saving. Stopping smoking can have a positive effect on your future wellbeing. For more information, advice and support with stopping smoking, visit NHS Smokefree .

Drugs misuse is most common in people aged 18-25 year, so during your time as a student you are likely to be aware of people misusing drugs. This can be anything from the occasional use of an illegal substance, to the recurrent abuse of a prescribed medicine. What may be less apparent are the dangerous impacts this can have on your physical and psychological wellbeing.

For free confidential drugs information and advice, get in touch with Know the Score or there is also local support available, which can be arranged via a Student Support and Wellbeing Adviser.

Staying Safe

Canterbury is one of the safest cities in the UK and the risk of suffering from violence or aggression is very low, but you do still need to be careful, especially when in an unfamiliar environment with new people.

Download the SafeZone App. It allows you to alert University Security if you ever need urgent assistance, first aid or if you have an emergency while on campus via your mobile phone

Here are some basic steps that you can take to reduce personal risk and take control of your own safety.

When you leave your room in halls,  always lock the door and shut the window, even if you are only popping next door for a minute.

Think about the risks  before inviting someone you’ve just met into your room.

Never let anyone into your block  by holding a door open unless you know them or have checked their ID.

If you see anything suspicious,  report it to your campus security. It may be nothing to worry about but it’s better to be safe than sorry.

When choosing where to stay,  make sure that it’s secure and that the area feels safe. It’s a good idea to visit it at night as well as during the day.

Make sure you meet all your prospective flat mates  and trust your instincts when deciding whether or not to move in.

Try to plan ahead.  Make sure someone knows where you are going, who you are meeting and when you expect to return.  Always plan how you are going to get home again.  

Remember,  alcohol can seriously affect your ability to make safe judgements.

If you are socialising with a group of people,  then watch out for each other and make sure everyone stays safe.

Remember, the most common date rape drug is alcohol,  so keep an eye on your drinks so that neither drugs nor extra alcohol are added.

Dates are safer  and easier to leave quickly if they are in a public place.

Stay Alert!  Avoid chatting on your mobile phone or listening to music on your headphones, as this will distract you from your surroundings and prevent you from hearing any potential danger signs.

You may often be laden with books and bags  but always try to keep one hand free and walk confidently and purposefully.

Think about getting a personal safety alarm.  Keep it in an easily accessible place and carry it in your hand if you feel at risk.

If you are out at night, try to stick to busy streets  and near other people. Avoid danger spots such as poorly-lit areas, deserted parks, or quiet alleyways and walk facing oncoming traffic to avoid kerb crawlers.

Ask if there are any areas near your halls that should be avoided.  Some short-cuts may be great during the day but have a reputation amongst other students for being unsafe at night.

If you see someone else in trouble, think twice before trying to help.  This may just aggravate the problem and you could end up hurt as well. It may be a lot more helpful to shout for help, call the police or generally make a lot of noise to attract attention.

If you are planning to use public transport,  always check the times of the last train, tube or buses.

If a bus is empty or it is after dark,  it may be safer to stay on the lower deck and sit near the driver or conductor. On trains or on the underground, try to sit with other people and avoid empty carriages.

If you feel uneasy,  don’t be afraid to move to another seat or carriage.

Always carry the telephone number  of a trusted, licensed taxi or minicab company with you or have a suitable booking app available on your phone.

Never take an unlicensed minicab, as these are unchecked, uninsured and can potentially be very dangerous.

The Canterbury Street Marshals are here to help you get home safely on your nights out. They operate in male and female pairs to be welcoming and approachable.

The street marshals cover key areas across the Canterbury area, including:

St Michael’s area

Wednesday, Friday and Saturday, 23:00 – 04:00

Club Chemistry and Wincheap

Wednesday and Friday, 23:00 – 05:00

Sturry Road and Northgate

Wednesday and Friday, 23:00 – 05:00

Canterbury Christ Church University is working in partnership with Kent University and our respective student unions to provide street marshals for this academic year. For more details visit  www.canterburystreetmarshals.org.

Pregnancy during your studies

If you become pregnant whilst studying at Canterbury Christ Church University, we can help with advice on managing your studies during your pregnancy and after your baby is born. You will need to complete a risk assessment.

Contact the Student Support and Wellbeing Advisers for advice and support.

You may also want to discuss other issues in relation to your pregnancy, and the Mental Wellbeing Team is available for this purpose. 


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Last edited: 04/06/2018 16:24:00