We know it is important to make sure we create a home from home in University managed accommodation and we constantly listen to our residents to identify where we can improve.
In 2017 we introduced Student Accommodation Champions who provide peer-to-peer support for nervous or anxious first-timers to help them with the transition into independent living; providing guidance and advice from all aspects of living away from home. They hold weekly drop-in sessions to meet students who may want to discuss anything from problems with fault reporting to how to access their post.
During the Summer there was a major refurbishment investment.:
- We have spent £235k on Pin Hill refreshing the internal parts of Carey and Ramsey and carrying out external redecorations. Internally, we have replaced all floor finishes, redecorated throughout and refurbished the kitchens. An additional £63k was spent on fitted furniture to the bedrooms.
- Lanfranc underwent a similar improvement with £199k spent on refurbishment and £78k on furniture. Enhanced luxury floor coverings to bedrooms (Amtico) and full redecoration to Houses 30-35 and 13-16. Also external refurbishment of windows and doors. Fitted bedroom furniture of a higher spec to Pin Hill.
- 2 Houses, 25 North Holmes Road and 62 Havelock Street were also upgraded with a £38k refurbishment and £8k spent on new furniture.
- New high speed Wi-Fi was introduced into most of our accommodation and students can also now connect to the internet via ResNet for their games consoles or smart TVs.