Mediation - how it works?
Mediation is a wholly voluntary process conducted confidentially in a neutral setting, whereby parties to a dispute are empowered to resolve their differences in a structured, yet informal, environment with the guidance and assistance of an impartial mediator who does not take sides.
The mediation process is neutrally facilitated by two impartial third party co-mediators, which brings a completely different dynamic to the negotiations. The mediator's task is not to take sides or pass judgment, but to assist in finding a mutually acceptable solution to the dispute which may well have reached a position of stalemate.
You will be empowered to resolve the differences you have with the support of the mediators. The flexible nature of the mediation process gives you the opportunity to find a solution which you are comfortable with and one which a court may not be able to provide, as a range of options can be explored.
Is my case suitable for Mediation?
Apart from those cases where there is need for a precedent, issues concerning government policy, or cases which have aspects bordering on criminal responsibility, there is really no dispute which we, as a mediation service provider, will not treat as being suitable for mediation.
It is for you, and the parties involved, to decide if you wish to submit your dispute to mediation.