Accessing help

The i-zone is the student information service at Canterbury Christ Church University. If you have any questions about the University, your studies, or anything else, the i-zone is here to help, whether by email, telephone, or in person at helpdesks across the University campuses.

Where is the i-zone?

You can find the i-zone in four main locations across our campuses:

  • Augustine House, Canterbury
  • Laud, Canterbury
  • Carey, Broadstairs
  • Cathedral Court, Medway

The i-zone also have a database of frequently asked questions (FAQs) that are maintained throughout the year.

Search the i-zone FAQ database.

What does the i-zone do?

The i-zone is designed to resolve any enquiries you may have relating to a number of departments and services. They resolve 80% of student enquiries at first point of contact. Some queries can only be answered by a specialist, in these cases the i-zone will escalate your query to the relevant team who will work directly with you to find a resolution.

How can I access the service?

In person, phone, email, or search the i-zone FAQ database.

  • Tel: 01843 609888 (Broadstairs)
  • Tel: 01227 782222 (Canterbury)
  • Tel: 01634 894444 (Medway)
  • Email:

"The i-zone is the first point of contact for so many students who need answers and assistance."

William Hill, Graphic Design Student

Contact us

  • Tel: 01843 609888 (Broadstairs)
  • Tel: 01227 782222 (Canterbury)
  • Tel: 01634 894444 (Medway)
  • Email:


Connect with us

Last edited: 30/06/2016 09:22:00