• Linking Tree- Continued ‘Customer Care – myth or reality?’

     Date: 5th February 2014 


The Essential Ingredients for Developing a Flourishing Organisation and its Impact on Well-being|
Carolyn Jackson, Director of the England Centre for Practice Development

Reference and reading List |

John Lewis at CCCU Linking Tree Event|
Seb Bleving, Operations Manager, John Lewis Partnership

Wellbeing at Work - The Sustainable Self|   
Kath Abiker, Staff Development Advisor, Canterbury Christ Church University

 Workshop Resources
 Appreciating Yourself and Others
 An experiment in Happiness
| Gratitude Handout|
 Coping with Stress
 Fostering Personal Resilience|
 Speed-dating our Way to Enhance Customer Service
 NHS Constitution briefing presentation|