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First Steps Action Plan

   New First Steps image

                For Schools                                     For VCS

'Engagement with the Extending Learning Opportunities: a framework for self–evaluation in study support document (ELO) (2013)'

‘First Steps’ is an introduction to Self-evaluation of your organisation’s provision. The initial framework is there to guide you through the assessment process to demonstrate how well you are doing and support you in moving forward and developing your practice

  First Steps Page 9

                                                           Page 9, ELO 

Two interactive ELO Self-evaluation online tools are available at| . One is designed for schools and a second one has been developed for Voluntary & Community Sector Organisations.These tools have been specifically designed to guide you through the ‘First Steps’ process and provide you with an action plan to download. It has been developed to support the ELO document and the questions within this audit should be answered with reference to this document. 

Download your Online Action Planning Tool User Guide|

To obtain a logon password to access these tools please contact Sue Vardy by email at the QiSS office or telephone 01227 863656.

Users who complete the Action Plan and submit it to QiSS for verification, will receive a First Steps certificate of engagement and logo.

To qualify for your ‘First Steps’ certificate and logo, you are required to follow these steps:

  1. Register on the ELO Action Planning Tool website.
  2. Answer the questions on the Action Planning Tool and generate your organisation’s action plan and download from the site.
  3. Complete the actions suggested in your Action Plan.
  4. Send the completed Action Plan to QiSS for verification.
  5. QiSS will validate your First Steps Action Plan, issue you with a certificate and grant you use of the First Steps logo.


                                                          First Steps Certificate  


Engaging with First Steps

Quotes from organisations that have engaged with the First Steps process:

'As centre manager at ‘Villa Villans’ Playing for Success study support centre at Aston Villa Football Club (2003 - 2011) and in order to develop skills of critical friendship and excellent links with partner schools I trialed the First Steps process with one of my partner schools.
I found it to be well received by the primary school and a good way of encouraging initial thinking around quality issues in study support at a school level.  The school found it a good way for the school to be recognised and certificated for its early engagement with study support.
Professionally, engaging in local critical friendship enabled me to develop that skill'.

Jonathon Aldred
Assistant Head Teacher Upper Faculty
Birchfield Community School, Birmingham