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Turnitin - Staff

NOTICES:

REGARDING CHANGES TO HOW STUDENTS SUBMIT: In Jan 2014, Turnitin changed the way students submit work. They still submit work through CLIC Learn, using the same ‘View/Complete’ links as normal but they'll notice some changes after click on the link. Please refer them to the updated guide Submitting Your Work to Turnitin via CLIC Learn (PDF)|. Please note a known issue: As of Jan 27th, some e-mail receipts not being sent on submission of work to Turnitin. Students can confirm their submission by checking their Digital Receipt (see guide above) or going back to the link they used to submit to Turnitin and click on the View button. STUDENTS ARE ALWAYS ADVISED TO DOWNLOAD AND RETAIN A COPY OF THEIR DIGITAL RECEIPT

UPDATING THE LIST OF STUDENTS TURNITIN SEES: please ensure you use the Roster Sync option (top right of list of students) to ensure Turnitin picks up your current students.

POWERPOINT: Turnitin now accepts PowerPoint files. However, there is currently no University–wide requirement to submit work in PowerPoint. It’s up to programmes and departments to decide whether they want students to submit PowerPoint files. Please note Turnitin is quite limited in relation to PowerPoint. Contact your Faculty Learning Technologist for advice.

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Overview of Turnitin for Staff

The University uses Turnitin for electronic submission (e-Submission) of work for assessment. This enables students to submit work through CLIC Learn and receive an e-mail receipt (e-mail confirmation of date and time submitted, full receipt downloadable). Programmes, courses or modules will then use Turnitin for:

  • Originality Checking: to help educate students to avoid plagiarism and to help detect plagiarism in assessed work

and may then, at their discretion, use Turnitin for:

  • e-Feedback: to return more, highly structured, feedback more efficiently

See the Overview of Turnitin for Staff (PDF)| for more information. 

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Planning to Use Turnitin

Before you use Turnitin for the first time, you must ensure you prepare to do so in accordance with the Plagiarism Policy.  Refer to the planning advice and checklists below.

Contact your Faculty Learning Technologist for advice.

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Introducing Turnitin to Your Students

It's your responsibility to introduce Turnitin to your students.  You must advise your students on:

  • what Turnitin is and what it does
  • your planned use of Turnitin including which assessments are to be submitted to Turnitin, where in CLIC Learn, when and how to submit
  • how to access and interpret their Originality Reports
  • the nature of the 'no stakes' formative experience of Turnitin you must provide, including any input/support for using their Originality Reports you may plan to provide as part of the required 'early educational focus'
  • where to go for further help and advice in using Turnitin 
  • the University procedures for dealing with alleged plagiarism

Here are some resources to help you do this.

First, you must advise your students to read this before using Turnitin:

(which is also available directly on the Home| and Student Support  |pages on this site.)

Next, you might consider using this PowerPoint introduction to Turnitin in an early session with your students:

(You will need to contextualise for your programme by editing the highlighted sections). 

You might also see below for some suggested text to include in handbooks:

See also the Teaching with Turnitin Toolkit| which has ideas and resources for using Turnitin in an educative way with students early in their programme (a requirement of the Plagiarism Policy). 

Note: It is essential that all students using Turnitin are directed to familiarise themselves with the Student Support Page| on this University Turnitin support site. However, this must be complementary to, never in place of, programme/module specific advice.

Contact your Faculty Learning Technologist for advice.

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Staff Guides to Using Turnitin in CLIC Learn

(Click for some suggested introductory text you can put above/below your Turnitin Assignment links in CLIC Learn|.  Use the on-screen Build Content drop-down menu CLIC Learn as if you're uploading a file then just copy and paste this introductory text.)

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Interpreting Originality Reports

See the staff guide Viewing and Interpreting Originality Reports (PDF)| for guidance on working with originality reports. 

We found in the Insitutional Turnitin Evaluation research project 2010/11 that students themselves would like more advice and guidance in interpreting originality reports.  You should familiarise yourself with:

See also the Teaching with Turnitin Toolkit| which has ideas and resources for using Turnitin in an educative way with students early in their programme (a requirement of the Plagiarism Policy).  Contact your Faculty Learning Technologist for advice.

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iPad app for Turnitin 

A new (as of Aug 2013) iPad app for Turnitin is now available (for staff only).  See our iPad app getting started guide|.  There are some important security and data protection issues to consider before you use the app for the first time - check the guide for details. 

As the app is new, training and support is limited to this guide and advice from your learning technologist who are happy to trial and evaluate this. Please do not contact the Staff IT Service Point or i-Zone with queries. 

See also the demo mode built into the app and Turnitin’s online guidance, including a list of frequently asked questions, at: http://www.turnitin.com/en_us/features/ipad|

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Staff Development, Advice and Support

Contact the Staff IT Service Point (ext 2626) for:

  • technical training on using Turnitin for Originality Checking (see also guides above)
  • any technical errors you might receive when using Turnitin or CLIC Learn

Contact your Faculty Learning Technologist for:

  • advice for programme directors on preparing to use Turnitin (see also advice above)
  • staff development on using Turnitin in an educative way with students early in their programme (a requirement of the Plagiarism Policy
  • technical training on using Turnitin for e-Feedback (see also guides above)

See also the Turnitin online help:

 Turnitin Online Help

For all other help on using Turnitin, refer to this web site.

See also the University web site for information for students on what plagiarism is, how to avoid it and what the University’s approach is:

http://www.canterbury.ac.uk/plagiarism|

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Frequently Asked Questions - Staff

 

Q. What is the Plagiarism Policy?

The University’s Plagiarism Policy requires from 2012/13

  • all coursework for levels 4-7 (Undergraduate and Masters) will be submitted to Turnitin for originality checking:

    where it is in a format acceptable by Turnitin and

    unless you feel it’s not appropriate because of the nature of the assessment (this will be the exception to the rule).
  • all students taking the assessment must submit to Turnitin.
  • you must provide a formative experience of Turnitin before students submit any work for final assessment for the first time.
  • students will have an opportunity, and be encouraged to, submit at least one draft and view the originality report for each piece of coursework they’re asked to submit to Turnitin.
  • there must be an educational focus on the use of Turnitin early on in programmes to help students understand the meaning of originality reports and avoid plagiarism.

Note: Although Turnitin accepts PowerPoint files, there is currently no University –wide requirement to submit work in PowerPoint. It’s up to programmes and departments to decide whether they want students to submit PowerPoint files. Turnitin is quite limited in relation to PowerPoint. Contact your Faculty Learning Technologist for advice.

See the University web site for more information about plagiarism, what it is and the University's approach to it|. Contact your Faculty Learning Technologist for advice. 

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Q. Will I still have access to my work submitted to Turnitin when my students are changed in my CLIC Learn area, when I delete a Turnitin or 'recycle' my CLIC area?

When you delete a Turnitin Assignment or ‘recycle’ your CLIC Learn area, for example at the end of the module, year or programme, you will no longer be able to see either students’ work submitted to Turnitin, associated originality reports, any e-Feedback you’ve written or a list of any grades you’ve entered.

Although this work and other information is stored on Turnitin’s server it will no longer be accessible to any University staff or students. Therefore, the only way to maintain archive copies of work and other information in Turnitin is to download a copy before deleting Turnitin Assignments or recycling your CLIC Learn area.

You may want to download work or other information because:

  • work is only submitted electronically and you are required to retain copies for audit
  • you want to show a selection of work and/or feedback to external examiners after the date your CLIC Learn area is recycled
  • you want to make a permanent copy of an originality report as supporting evidence for a plagiarism panel

Important notes:

  1. You should familiarise yourself with the University's requirements for retaining work and feedback, especially where you are recieving work and/or providing feedback solely electronically.
  2. You must advise students before you delete a Turnitin Assignment, or recycle the list of users in your CLIC learn site, and advise them to first download their full online receipts, Originality Reports and/or e-Feedback.
  3. Work and other information downloaded from Turnitin can use a lot of disk space. If you are considering using a departmental shared drive, please contact Computing Services to ensure adequate space is available.
  4. Contact your Faculty Learning Technologist for further guidance on how to share downloaded work with external examiners. 

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Q. Do assignments which use PowerPoint (e.g. presentations) have to go through Turnitin?

Although Turnitin accepts PowerPoint files, there is currently no University–wide requirement to submit work in PowerPoint. It’s up to programmes and departments to decide whether they want students to submit PowerPoint files. Please note Turnitin is quite limited in relation to PowerPoint. Contact your Faculty Learning Technologist for advice.

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Q. What are the limitations of using Turnitin with PowerPoint?

PowerPoint slides notes and ‘text-as-graphics’ won’t be checked for originality, you also won’t be able to see slides notes on submissions for marking and feedback purposes. Contact your Faculty Learning Technologist for advice.

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Q. Where can I get advice and support on using the Turnitin iPad app?

A new (as of Aug 2013) iPad app for Turnitin is now available (for staff only). See our iPad app getting started guide|. There are some important security and data protection issues to consider before you use the app for the first time - check the guide for details.

As the app is new, training and support is limited to this guide and advice from your learning technologist who are happy to trial and evaluate this. Please do not contact the Staff IT Service Point or i-Zone with queries.

See also the demo mode built into the app and Turnitin’s online guidance, including a list of frequently asked questions, at: http://www.turnitin.com/en_us/features/ipad|

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Q. How can I download work and other information from Turnitin?

You can download any or all of the following from Turnitin:

  • Students’ Submitted Work
  • Originality Reports
  • e-Feedback
  • A List of Grades Entered into Turnitin e-Feedback

Also, students can (and should) download their full online receipts.

See the guide Downloading Work and Other Info from Turnitin| for details.

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Q. My students are telling me they can see their grades for an assignment I'm adding e-Feedback to using Turnitin - how is this and what should I do?

e-Feedback in Turnitin is automatically released to students on the Post date. You can change the Post date to release e-Feedback at any time. 

Students can access all e-Feedback via Turnitin. 

Students can also see their grade (not all e-Feedback) via CLIC Learn.  So long as you’ve set Turnitin to withhold grades from the CLIC Learn GradeCentre until the Post date - by choosing Yes to Reveal grades to students only on post date - this is when the grades will be sent to CLIC Learn.

Important notes:

1.    The Reveal grades to students only on post date only controls visibility to students of grades in the CLIC Learn GradeCentre column associated with the Turnitin Assignment. It does not control visibility of any Total or Weighted Total columns in the GradeCentre. Therefore, be aware that students may still be able to infer grades from Turnitin assignments before the Post date if they have visibility of Total or Weighted Total columns. You can configure the GradeCentre to avoid this. Contact your Faculty Learning Technologist for advice.

2.    If you change the Post date, visibility of grades by students via the CLIC Learn GradeCentre will not change automatically. You must force the CLIC Learn GradeCentre to take note of the changed Post date by

 i.  change the Reveal grades to students only on post date in Turnitin

 ii.  immediately change it back to its original setting

i.e. change from Yes to No, submit, then change from No back to Yes and submit again. Contact your Faculty Learning Technologist for advice.

Contact your Faculty Learning Technologist for advice in configuring the CLIC Learn GradeCentre to release only the grades you want to, when you want to.

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Q. What should I do if I find a students has submitted a different version of their work on paper than the version they submitted to Turnitin?

Where using parallel paper and e-Submission, it is important that you explain to all students that only a double submission, Turnitin and hard copy, will be accepted.  Failure to submit either will be recorded as a non-submission and will be penalised accordingly. This is a consequence of the University Plagiarism Policy which requires that for work submitted electronically for Originality Checking, a submission must be received from all students taking the assessment.

Furthermore, make explicit the obvious point that both copies need to be the same work. Again, failure to do so should be considered non-submission.

If you find the paper and Turnitin versions are different, bear in mind that this may be an accident.  You are advised to first check with the student which version they menat to submit.  If you choose to mark the paper version, first get an electronic copy of the same version from the student and submit it to Turnitin.  For advice on alleged cases of plagiarism, see the Assessment Procedures Manual at: http://www.canterbury.ac.uk/support/quality-and-standards-office/policies/PPEs.asp| 

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Q. I have Internet Explorer 7 - why doesn't Turnitin work?

Please note Internet Explorer 7 is no longer supportd by Turnitin.  Please update to Internet Explorer 8 or 9 or use a different borwser e.g. Firefox.  Also Turnitin is now supported on Windows 8 and Internet Explorer 10. See here for system requirements|.

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Q. I need to use Turnitin, what do I need to do first?

Refer to the guide Planning and Checklists to Use Turnitin (PDF)|.  Contact your Faculty Learning Technologist for advice and to arrange training. 

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Q. One or more of my students doesn’t appear on the list when I view my Turnitin Assignment.  Where are they?

Turnitin doesn’t automatically update the list of students on any particular Turnitin Assignment when you enrol or remove students from your CLIC Learn area. To update the list, use the 'Roster Sync' link towards the top right-hand side of the list.  Contact your Faculty Learning Technologist for advice. 

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Q. What file types can be submitted to Turnitin?

Turnitin accepts files in the following formats: Microsoft Word, WordPerfect, PostScript, PDF, HTML, RTF, plain text, PowerPoint.

Important note regarding PowerPoint: although Turnitin accepts PowerPoint files, there is currently no University–wide requirement to submit work in PowerPoint. It’s up to programmes and departments to decide whether they want students to submit PowerPoint files. Please note Turnitin is quite limited in relation to PowerPoint. Contact your Faculty Learning Technologist for advice.

Turnitin doesn't accept Microsoft Publisher files so if you want your students to submit Publisher to Turnitin e.g. for a poster, they will need to convert your file to PDF first. See Submitting Microsoft Publisher files to Turnitin (PDF)| for instructions.

Although converting to PDF will make most of the text in students' work available for originality checking, it will not include all text e.g. 'text-as-graphics' or slide notes in PowerPoint.  Also, if using Turnitin for e-Feedback, presentations will not be interactive e.g. they will not be animated or contain multimedia. Contact your Faculty Learning Technologist for advice.

To re-iterate, the Plagiarism Policy currently doesn't require PowerPoint or Publisher files to be be submitted, it's currently up to programmes and departments.

 

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Q. One of my students has submitted the wrong file in error.  Can I clear their submission and allow them to re-submit?

Yes. Open the list of students’ submissions in by clicking on the link to the Turnitin Assignment in the TurnitinUK Assignments area in the Course Tools section of the Control Panel. Simply select the check-box next to the student’s name in the list and click on the 'Delete' button which appears towards the top-right of the list.  Contact your Faculty Learning Technologist for advice. 

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Q. One of my students has missed the cut off date for an assignment. What should I do?

If you allow late submission of work, you have two options to receive the assignment.

  • You can set Turnitin Assignments to accept late submissions by modifying the assignment options ('+ more options' button when creating the assignment or Edit assignment settings link when viewing submissions).  Late submissions will be accepted any time after the 'due date' (and after ther 'post date' which is no longer the cut-off date for late submissions) so modify this to control how late to accept submissions. Note however that only a student's first submission can be submitted late, resubmissions are not possible after the 'due date'.
  • You can accept an electronic copy of a student's work delivered to you directly (by e-mail, memory stick etc.) and upload it yourself using the 'Submit Paper' button above the list of submissions to the Turnitin Assignment.  Choose the student's name from the drop-down menu and browse to attach the file ..

Note: the 'post date' is also the date on which e-Feedback is released. 

Contact your Faculty Learning Technologist for advice. 

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Q. One of my students cannot see their Originality Report (they may say they get an error and/or are asked to login to Turnitin/submit.ac.uk when trying to open their Originality Report).

This may happen if they click the 'View' button to access to their Originality Report.  To access their own Originality Report students must click on the '% link' under the 'Similarity' heading, not on the 'View' button.  This is on their homepage for the Turnitin Assignment which can be accessed by clicking on the 'View/complete' link through which they first submitted their work to Turnitin.  See the student guide Viewing and Interpreting Your Originality Report (PDF)| for detailed instructions. 

Following an update to Turnitin in Jan-Feb 2012, a new 'View' button is available for students to access e-Feedback (if you are providing e-Feedback).  In this case 'View' means view feedback not their Originality Report. 

If this is not the problem, students may not be able to open their own Originality Report because the Turnitin Assignment has not been set to allow this.  Check the settings on the Turnitin Assignment (see the guide Setting up Turnitin Assignments and Managing Submissions (PDF)|).  Contact your learning technologist for advice.

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Q. Receipts - how can my students prove what work they submitted to Turnitin and when?

Students receive a receipt when they submit work to Turnitin.   However, receipts changed in September 2012.  Confirmation of submission is still e-mailed to students' University e-mail.  This includes date and time of submission and a unique reference number for the submission.  However, their full receipt is now online in Turnitin, including an image of the first page of their work along with other information about the submission.  This can be downloaded using the Print/Download icon towards the bottom of their Originality Report or e-Feedback window.  See the student guide to Submitting Your Work To Turnitin| or Video| for further information.

As well as keeping a copy of their e-mail confirmation, students should be strongly advised to download and keep a copy of their full receipt every time.

Furthermore, once you have deleted a Turnitin Assignment or ‘recycled’ your CLIC Learn area, students will no longer be able to access full online receipts for their submitted work (they only receive date and time of submission in their e-mail confirmation), Originality Reports and/or e-Feedback. Therefore, you must inform your students when you are about to do this and strongly advise them to download their full online receipts, Originality Reports and/or e-Feedback first.

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Q. Can I use Turnitin for Group feedback?

Not easily.  Turnitin GradeMark has no built-in support for group work. You can only attach e-Feedback to an individual students’ submitted work. The only way to manage group work in Turnitin is to either:

  1. ask for a nominated member of the group to submit work on behalf of the group

  2. Note: A single student’s e-Feedback cannot be shared with several students online, in an interactive way. You would have to print a copy of the e-Feedback to a PDF file and distribute amongst the group outside of Turnitin. Also, a single grade would be entered by Turnitin into the Blackboard/CLIC Learn Gradebook. You would have to manually duplicate the grade for other group members.
  3. ask all members of the group to submit a copy of the same work and write a duplicate set of feedback for each member

    Note: You cannot copy a whole set of Turnitin e-Feedback between students. You would have to copy and paste individual comments from one student’s e-Feedback to another’s.

Contact your Faculty Learning Technologist for advice. 

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Q. Who should attach an assessment grid (Rubric) to a Turnitin Assignment?

Only one assessment grid (Rubric) can be attached to a Turnitin Assignment at any time. The grid must only be attached by one person for all markers to use together. The module leader/programme director is responsible for this. Do not detach a grid during marking or feedback will be lost.  Contact your Faculty Learning Technologist for advice. 

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Q.  Can I attach an assessment grid (Rubric) directly when I set up the Turnitin Assignment?

Yes!  You can now choose an assessment grid (Rubric) directly at the point of setting up the Turnitin Assignment.  There is a drop-down menu with a choice of your Rubrics to attach as the last option in the '+more options' section of the Assignment set-up screen.  This means you no longer need to wait until a piece of work has been submitted to access your Rubric Library to attach a grid (although this method still works).  The grid must only be attached by one person for all markers to use together. 

The module leader/programme director is responsible for this. Do not detach a grid during marking or feedback will be lost.  Contact your Faculty Learning Technologist for advice. 

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Q. When adding summary comments to e-Feedback I receive an error 'The request failed because the request was invalid or incomplete' or 'there may be a temporary connection problem to one of our servers'.  What can I do?

You can only add up to 5000 characters (approx. 750 words) to your overall summary. Any more will cause Turnitin an error. If you plan to write a lot of summary feedback, consider writing first in Word, checking the character/word length and copying and pasting into Turnitin. 

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Q. How can students with visual impairments use Turnitin?

There are various ways to support students with visual impairments in using Turnitin:

Submitting Work to Turnitin

Submitting work uses regular Blackboard/CLIC Learn web pages which are screen-readable and tab-controllable.  However, it does take a lot of 'tabbing' to get to the links to submit work. 

If students find this difficult, tutors or programme administrators can submit work on behalf of students.  To do this, go into the Control Panel -> TurnitinUK Assignments and choose the Turnitin Assignment to submit to.  You'll see a list of students' submissions.  Simply click on the 'Submit' button and choose the student's name on whose behalf you're submitting.  Following the usual procedure to submit. Contact your Faculty Learning Technologist for advice.

Viewing Originality Reports and e-Feedback

Originality Reports and e-Feedback open in the Document Viewer window.  The Document Viewer is not screen-readable nor tab-controllable. 

Students with visual impairments can use a screen-readable Text Only version of the originality report.  To access this, first open the Document Viewer window then click on the 'Text-Only Report' button towards the bottom-right of the window.  Students may need help changing to the text only report but once changed, Turnitin remembers for next time.    

For e-Feedback, or if the text only Originality Report is not preferable, tutors or programmes administrators can download a PDF version of either and e-mail to students.  Click on the download link at the bottom of the Document Viewer for the PDF version.

PDF versions of Originality Reports and e-Feedback contain the same basic information as the online version in the Documents Viewer, and are more easily screen-readable and navigable, but they are not as interactive. 

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Q. Can I use the CCCU Generic Assessment Criteria for e-Feedback via Turnitin?

Yes.  'Supergrids' incorporating all possible CCCU criteria for each level of study are built-in to Turnitin for everyone to use.  See the  Editing, Reusing and Sharing Assessment Grids (Rubrics) inc. CCCU Generic Criteria (PDF)|  for details on accessing and customising these grids.  Contact your Faculty Learning Technologist for advice. 

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Q. I receive an error when I try to bulk download students' submitted work.  What can I do?

If you are using Internet Explorer on campus, you may need to enable 'Protected Mode' in your browser.  Click Tools > Internet Options.  Click Security > Local Intranet.  Tick Enable Protected Mode.  Click Apply, OK.  Restart Internet Explorer.

Contact the Staff IT Service Point on ext 2626 for support. 

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Q. I’ve received an e-mail from another institution where a student’s paper has matched one of my student’s previously submitted papers.  What should I do?

You do not have to respond. If you choose to, do not reply immediately to the e-mail request - this will forward a copy of your student’s paper to the other institution. First, ensure you remove any personal data or identifying information from the copy of you student’s paper contained within the e-mail.  Contact your Faculty Learning Technologist for advice. 

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Q. Can my students refuse to submit their work to use Turnitin?

Consent is related primarily to the Data Protection Act 1998 which sets out when and how personal data can be “processed”. We must comply with one of the two conditions in Schedule 2 of the Data Protection Act 1998. These are:

Condition 1: “The data subject has given his consent to the processing.”

Condition 6: “(1) The processing is necessary for the purposes of legitimate interests pursued by the data controller or by the third party or parties to whom the data are disclosed, except where the processing is unwarranted in any particular case by reason of prejudice to the rights and freedoms or legitimate interests of the data subject.”

The University currently only obtains consent from students signing up to the Terms and Conditions for Registration from 2010/11. 

For these students, the University may use Condition 1 to process the data. 

For students joining before 2010/11, the University may use Condition 6 to process the data, on the basis that quality of marking and detection of academic deceit are legitimate interests of the University (advice from the JISC Legal Service). The student guide Overview of Turnitin for Students inc. Copyright and Data Protection (PDF)|  on this web site contains comprehensive guide to students’ rights.

However, if you consider that students' work is of a highly private or sensitive nature, you may require them to submit it to Turnitin for originality checking but choose not to store a copy in Turnitin's database for future comparison with other students' work.  Contact your Faculty Learning Technologist for advice. 

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Q. I suspect plagiarism in one or more of my students’ work but I didn’t request it was submitted to Turnitin.  Can I do this retrospectively?

No. Firstly, the Plagiarism Policy requires that you brief your students before requiring their work to be submitted to Turnitin. You must also have provided a 'no stakes' formative experience before work is submitted which can be penalised if plagiarism is detected (see Planning and Checklists to Use Turnitin (PDF)|).  Furthermore, individual students’ work alone may not be submitted to Turnitin – all students for a given assessment must submit, or none. If you are concerned about plagiarism for a given assessment, you may require all of your students to submit and choose to refer to specific individual’s originality reports afterwards.  Contact your Faculty Learning Technologist for advice. 

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Q. I suspect plagiarism, but nothing has been matched by Turnitin. What should I do?

Turnitin updates it's web database every 6 weeks on average.  Some web material which is not covered by Turnitin.  For example, subscription or password-protected sites and sites which specifically flagged pages as copyright and not for inclusion in web searches. The determination of plagiarism relies on academic judgement, not on the percentage shown in the Turnitin originality report. If you suspect plagiarism, you may wish to further check the work using a web search engine such as Google.  Contact your Faculty Learning Technologist for advice. 

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About This Page

If you have any queries about this web page or suggestions for improvement, please contact:

Simon Starr, Learning Technologist
Learning and Teaching Enhancement Unit

Office: 01227 767700 ext 2018
E-mail: simon.starr@canterbury.ac.uk|

Page last edited: Feb 2014

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